Insights
Notes from the work.
Practical writing on the problems we work on: documentation that costs money, claims that bounce, and how to buy healthcare software without betting the farm.
Clinic operations
Why insurance claims really get rejected
Most rehab denials aren't clinical disagreements: they're documentation problems. Here's where they actually come from, and why that's good news.
Clinical workflow
Documentation that writes itself
The numbers a progress report needs were already captured, session by session. Most clinics just never connect the two.
Privacy & trustKeeping patient data where it belongs
Before you ask what a tool does, ask where your patient data goes, and whether it ever leaves your jurisdiction.