Privacy Policy
Last updated: June 12, 2026
Who we are
Lumn ("we," "us") is a healthcare technology company and a division of Riwa, based in Texas, USA. This policy describes how we handle information when you visit lumnclinical.com or contact us.
A note on patient data
This website does not collect, store, or process patient health information of any kind. Our client engagements involving clinical data are governed by separate written agreements with each clinic, with data handling and residency terms defined there.
What we collect
This website is informational. It has no user accounts and does not set tracking or advertising cookies. We collect personal information only when you choose to send it to us: by email, by WhatsApp, or through our intake form (your name, organization, contact details, and what you write about your business). We use that information solely to respond to you and conduct our business relationship.
Hosting and technical data
Our website is operated using reputable third-party hosting, form, and email providers, which may process standard technical data (such as IP addresses and server logs) needed to deliver and secure the site and route messages to us. We do not use this data to identify visitors.
What we don't do
We do not sell, rent, or trade your personal information. We do not send marketing email without your consent. We do not run third-party advertising or analytics trackers on this site.
Retention
We keep correspondence and form submissions for as long as they're relevant to our work together and as required for legal, accounting, and record-keeping purposes.
Your rights
If you'd like to know what personal information we hold about you, or believe something we have is inaccurate, contact us at the address below and we'll work with you to resolve it.
Changes
We may update this policy as the business evolves. The date at the top reflects the current version, and any material changes will be posted on this page.